2FA

2FA methods and setup

1. Access Account Settings: Click on your Avatar located in the top right corner of the web app. 2. Navigate to 2FA & Access: From the dropdown menu, select "2FA & Access." 3. Choose 2FA Method: Under the 2FA tab, you'll find options for Google Authenticator and SMS/Text Message. Select your preferred method by clicking on it. 4. Enable 2FA: Follow the on-screen prompts to set up and enable your chosen 2FA method. 5. Disable or Change 2FA: If you need to remove or change your 2FA method, return to the 2FA & Access section, disable the current method, and then initiate the setup process again to choose a new method. By following these steps, you can easily activate, modify, or remove two-factor authentication for your Icedrive account.

2FA - Unable to access Icedrive account

If you're having trouble accessing your Icedrive account because of issues with your chosen 2FA method, here's what to do: 1. Send an email to support@icedrive.net from the email linked to your account. 2. Explain that you're experiencing difficulties with 2FA and need assistance. 3. Our support team will guide you through the process of resetting your 2FA securely. 4. Once reset, you'll regain access to your Icedrive account hassle-free. We're here to help you every step of the way!