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2FA - Unable to access Icedrive account

Last updated on May 21, 2024

If you're having trouble accessing your Icedrive account because of issues with your chosen 2FA method, here's what to do:

  1. Send an email to support@icedrive.net from the email linked to your account.

  2. Explain that you're experiencing difficulties with 2FA and need assistance.

  3. Our support team will guide you through the process of resetting your 2FA securely.

  4. Once reset, you'll regain access to your Icedrive account hassle-free.

We're here to help you every step of the way!