Diagnostic log

Last updated on May 21, 2024

If you encounter any issues while using the app, you can quickly submit a diagnostic log to our technical team for assistance. Follow these steps:

  1. Open the menu by tapping on the icon located in the top left corner of the app.

  2. Select "Help" from the menu options.

  3. Choose "Submit diagnostic data" from the help menu.

Submitting a diagnostic log will automatically generate a support ticket with the log attached. Our technical team will promptly review the log and reach out to assist you with resolving any issues you may be experiencing.